Red Nose Limited (ABN 81 462 345 159) (“Red Nose”, “us”, “our” or “we”) values your privacy and is committed to protecting your personal information in accordance with our obligations under the Privacy Act 1998 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs), and in accordance with our Privacy Policy.
This notice outlines how we collect, use, and deal with your data. We take all reasonable steps to protect the personal information we hold about you against loss and unauthorised access, use, modification or disclosure.
1. PERSONAL INFORMATION
We may collect the following personal information:
(a) name;
(b) phone number;
(c) email address;
(d) account login and password;
(e) information about items or services you purchased, your feedback or reviews, or details related to your business;
(f) financial information such as bank account name, BSB, account number or credit card details;
(g) technical information such as browser type, web pages visited, IP address;
(h) your use and preferences relating to our services and products;
(i) your content or details posted on our website or on social media;
(j) your photos and images; and
(k) employment details, applications and history.
2. PURPOSE OF COLLECTION
We collect your personal information in order to:
(a) determine the suitability of Red Nose bereavement services for you;
(b) provide you with, or with the benefit of, our services;
(c) provide you with information about our services;
(d) respond to your queries or feedback about our services;
(e) operate, manage, develop and promote our business and internal operations or organisational functions;
(f) complying with our legal and regulatory obligations and bringing and defending legal proceedings or taking part in alternative dispute resolution processes; and/or
(g) evaluate and administer your application for employment and contact you about your application,
as applicable, and for any other purpose as specified in our Privacy Policy.
3. CONSEQUENCES IF YOU FAIL TO PROVIDE PERSONAL INFORMATION
If Red Nose does not have the information required, we may not be able to provide you with the services outlined above or to respond to any queries.
4. USE AND DISCLOSURE
We will use and disclose your personal information only for the purposes for which the information was collected unless we obtain your consent, or we are specifically permitted to make other uses or disclosures under the Privacy Act.
5. PRIVACY POLICY
The Red Nose Privacy Policy contains information about how:
(a) Red Nose collects, stores, uses and discloses your information;
(b) you can access and seek correction of your personal information held by Red Nose; and
(c) you can complain to Red Nose about a breach of the Privacy Act and how Red Nose will deal with such a complaint.
6. OVERSEAS DISCLOSURE
We may disclose your personal information to overseas suppliers, agents and related bodies corporate as part of our ordinary business operations for the same purposes we collect it. The countries in which those third party recipients may be located are: United States, United Kingdom, New Zealand, Canada, Singapore, India, and the Philippines. If practicable, we will inform you of the countries involved.
By consenting to this collection notice, you agree to the transfer of your personal information to those countries for purposes necessary or useful in the course of operating our business, without us being responsible under the Privacy Act for such use, storage and disclosure of your information by a third party recipient.
We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with our Privacy Policy and any applicable laws, but you acknowledge that where we transfer this personal information overseas there is an increased level of risk to the security of your personal information.
Where such recipients are located overseas, you may have rights to enforce such parties’ compliance with applicable data protection laws, but you may not have recourse against those parties under the Privacy Act in relation to how those parties treat your personal information.
If you do not want us to disclose your information to recipients outside of your country, please do not provide your consent to this collection notice below.
7. CONTACT
If you have any questions about how we deal with your personal information, you can contact us at:
Mailing address: Attention: Privacy Officer
Red Nose Australia
Suite 2/2 Domville Ave, Hawthorn VIC 3127
Telephone: 1300 998 698
Email: info@rednose.org.au