Supporting a Colleague After the Loss of a Baby or Child

A Difficult But Important Topic

The death of a baby or child is one of the most heartbreaking experiences a person can go through. In Australia:

  • 1 in 4 pregnancies end in miscarriage
  • Nine children die every day from stillbirth, SIDS, and other sudden causes
  • One child’s death can affect up to 60 people

This means it’s highly likely someone on your team may be impacted during your career. As a manager, HR professional, or colleague, knowing how to respond with compassion and care is essential—but not always easy.

Why Returning to Work Is So Challenging

Returning to work after losing a child is incredibly difficult. The grieving parent may be struggling with:

  • Deep emotional pain and shock
  • Anxiety about returning to a “normal” routine
  • Fear of how others will react
  • Difficulty concentrating or feeling motivated

As a workplace, your support can make a world of difference.

How to Support a Grieving Colleague

1. Acknowledge the Loss

Don’t avoid the topic. A simple “I’m so sorry for your loss” goes a long way. Say their child’s name if you feel comfortable—it helps parents feel seen and supported.

2. Offer Flexibility

Grief doesn’t follow a schedule. Allow for flexible hours, reduced workloads, or additional leave if possible. Be open to adjusting their return-to-work plan based on how they’re coping.

3. Communicate Clearly and Kindly

Ask them how they’d like to be contacted and what information (if any) they’d like shared with the team. Nominate one point of contact if appropriate to reduce overwhelm.

4. Support the Whole Team

Grief can ripple across a workplace. Offer Employee Assistance Program (EAP) access to other team members, especially close colleagues, and create space to talk about the loss respectfully.

5. Avoid Common Pitfalls

Steer clear of clichés like “everything happens for a reason” or “at least you have other children.” Listen more than you speak. Ask what they need, and respect their boundaries.

Why This Matters for Your Workplace

Being proactive about bereavement support:

  • Shows your team that you genuinely care
  • Builds a strong and supportive workplace culture
  • Minimises disruption and reduces long-term productivity issues
  • Encourages loyalty and trust

Including bereavement support in your HR policies is a great step toward building a more compassionate workplace.

Want Additional Support?

If you’re unsure how to navigate this sensitive time, Red Nose Grief and Loss offers tailored workplace sessions to help your team respond with confidence and care.

Our interactive training is designed for:

  • Managers
  • HR professionals
  • Teams working alongside grieving colleagues

The session includes strategies for compassionate communication, practical workplace adjustments, and long-term support planning.

Interested in Learning More?

Contact our Education Booking Team to enquire about workshop availability and pricing in your area.

Red Nose is committed to supporting families navigating the complexities of the loss of a baby or child. To access our specialised bereavement support including: counselling, peer support programs, support groups, and resources tailored to individual needs, click here.

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Last updated on August 22, 2025
Published on April 16, 2025

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