Culturally Sensitive Care for Every Family
Red Nose is committed to supporting healthcare professionals, social workers, and service providers in delivering compassionate, inclusive, and culturally responsive care to bereaved families.
We’ve co-designed a suite of free, practical resources in partnership with community members, to support effective and respectful communication following the loss of a baby or child.
These downloadable tools are designed to:
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Support culturally safe and responsive conversations
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Provide clear, trauma-informed guidance for clinical and community settings
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Encourage reflection, empathy, and self-care among professionals
All resources have been co-developed in collaboration with diverse communities to support inclusive, trauma-informed practice across a range of settings.
Why These Resources Matter
Grief is experienced differently across cultures, languages, and communities. These resources help professionals build trust and offer meaningful support by recognising and respecting those differences.
By using these tools, you’re helping to ensure that every family receives care that is not only compassionate, but culturally appropriate and inclusive.
Point-of-Care Guidelines
Quick-reference tools designed for use in real-time conversations with families after perinatal or infant loss. These guidelines offer culturally responsive and trauma-informed prompts tailored to the unique needs of First Nations families, Young mothers, Refugees, migrant and CALD communities, Rural and remote families.
These tools are ideal for hospital staff, GPs, midwives, social workers, and other frontline professionals engaging directly with grieving families.
Referral Flyers
Printable information sheets to help professionals connect families with Red Nose’s free bereavement support services. These flyers are available in a range of formats, tailored to different cultural and linguistic needs.
Red Nose Free Professional Services - Information Sheets
A series of short, translated and culturally appropriate flyers summarising the bereavement support Red Nose offers. Designed to support meaningful conversations and informed referrals.
Resources available in multiple languages and First Nations formats.
Birth Acknowledgement Cards
A range of printable cards to sensitively acknowledge the birth of a baby, including:
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Options based on gestation (before or after 20 weeks)
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Cards with or without baby names (to reflect cultural preferences)
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Culturally inclusive and First Nations designs
Please be guided by the family’s wishes when offering a card.
Overview for Clinicians
Service Summary for Health Professionals
A one-page overview of Red Nose bereavement services to support referrals and care planning.
Presentation for Healthcare Workers
“Effective Bereavement Support for Vulnerable Population Groups”
Use this editable presentation to build awareness and capacity across your team. It includes practical advice on supporting diverse families and can be tailored to include local health service information.
Referral Form for Bereavement Support
Use this form to refer a family to Red Nose’s Bereavement Support Services. Referrals are welcome from health professionals, community workers, and support staff.
Want to Know More or Provide Feedback?
If you’d like more information about how these resources were developed or want to share how they’re being used in your setting, we’d love to hear from you.
Your input helps us continue to improve and ensure these tools meet the needs of both clinicians and families.
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