Red Nose response to coronavirus

During this difficult time, Red Nose is still here for you. We have moved as many of our services as possible online, with staff working remotely.

Many in our community are experiencing significant impacts from this pandemic. We are thinking of you all and are hoping for a speedy recovery and return to our normal lives.

Stay safe, stay indoors, and take care of yourself. We will get through this together.


Our staff are continuing to provide their vital support for families.

  • Our 24/7 Grief and Loss Support Line will continue to operate as normal, providing free, 24/7 support for anyone impacted by the death of a baby or child on 1300 308 307.
  • Our professional counselling services continue, with sessions delivered over the phone or via videoconference
  • Our Safe Sleep Advice Hub will continue to operate, providing free safe sleeping advice to parents and carers. The Advice Line and online hub will continue to operate during business hours on 1300 998 698 or email, Monday to Friday, 9 am to 5 pm (AEST).

For the latest health advice to protect yourself, your family, and your community from coronavirus (COVID-19), please visit the Health Department website.

If you suspect you or a family member has coronavirus you should contact the National Coronavirus Health Information Hotline on 1800 020 080.