Grief and Loss Support Services

Red Nose provides specialised bereavement support free of charge to any person affected by the sudden and unexpected death of a baby or child during pregnancy, birth, infancy or childhood.

Our services include counselling and support for anyone affected by pregnancy loss, stillbirth, baby or child death.

Our Commitment to Support

Our services are accessible nationwide, free of charge, for anyone affected by pregnancy loss, stillbirth, baby or child death.

We have a compassionate and professional team ready to assist you, providing tailored support to meet your unique needs throughout your grieving journey. We recognise that grief is personal, and we are committed to standing by you, offering continuous support whenever you may need it.

Accessing Our Services

Our team is available 24/7 via our Support Line at 1300 308 307. For online support, you can reach out to us at or visit our live chat at

Comprehensive Support Offerings

  • 24/7 Support Line: Connect with peer supporters who have personal experience with loss.
  • Online Support: Engage with our community through live chat or join our supportive Facebook groups.
  • Peer and Family Support Groups: Share and seek support in a safe environment, either online or in person.
  • Hospital to Home Program: Hospital to Home is a program operating throughout Australia, providing outreach support within three months of loss to bereaved parents who have experienced the death of a baby or infant through stillbirth (including TFMR), neonatal death or the sudden unexpected death of an infant (SUDI).

Who Can Access Our Services?

Our services are available to anyone who has experienced the loss of a baby or child due to miscarriage, ectopic pregnancy, medical termination, stillbirth, newborn death, SIDS, or any sudden unexpected cause during early childhood. We support parents, siblings, grandparents, extended family, friends, colleagues, and even health professionals and first responders.

Specialised Counselling and Support Programs

  • Counselling: Individual, couple, and family sessions are available in-person, by phone, or via video call.
  • Support Library: Our online library provides valuable resources and advice for grieving families.
  • Treasured Babies Program: We offer specially sized burial clothing and caskets to support families during funeral arrangements.
  • Remembrance Events: We hold events throughout the year to honour and remember the lives of lost babies and children.
  • Newsletters: Our Guiding Light newsletter offers insights, family stories, and advice on coping with grief.

For more information or to arrange a referral call the 24/7 Red Nose Grief and Loss Support Line on 1300 308 307 or visit