Online Support
Online Support – Compassionate Grief Assistance Anytime, Anywhere

Red Nose offers a range of online support services to provide grieving families with flexible, accessible assistance during their grief journey. Whether they are seeking advice, emotional support, or a sense of community, our online services are available to families whenever they need them, no matter where they are.

How Our Online Support Can Help

  • Live Chat Support: Families can connect with a trained peer supporter via live chat on our website. This immediate, real-time support allows them to ask questions, receive guidance, and find comfort from someone who understands their grief.
  • Supportive Online Communities: We offer a range of online peer support groups, including our Facebook groups, where families can share their stories, ask for advice, and receive support from others who have experienced similar losses. These communities provide a sense of connection and understanding, especially for families who may feel isolated.
  • Grief Resources and Articles: Our online library is filled with helpful resources, articles, and advice on coping with grief, understanding the stages of loss, and finding ways to remember and honour the life of a child. These resources are accessible anytime and are available to both families and professionals looking for guidance.
  • Confidential and Accessible: All of our online support services are confidential, free, and available 24/7, providing families with the flexibility to seek help at any time, from anywhere.

How to Refer a Family to Online Support

If you are working with a family who could benefit from online support, we encourage you to refer them to our services. Simply direct them to our live chat support or invite them to join our online communities.

These services are available to families in all stages of grief, offering both immediate help and long-term support.

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Last updated on June 12, 2025
Published on February 11, 2025

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“I found meeting people in real life who were going through a similar journey helped me greatly. It was so healing to be able to support one another, listen to and share our experiences without judgement or anyone feeling uncomfortable. Without a doubt the peer support I received through Red Nose immensely helped me mentally and emotionally during the times that I needed it the most”

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Grief and Loss 24/7 Support Line

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